Refund Policy
Thank you for your interest in Resume Trick!
We are always looking forward to getting your feedback. If you send us a message through contact form regarding some error, question or suggestion we'll try to help you as soon as possible. Normally we'd get in touch with you within 24–48 hours.
Please read the refund policy for Resume Trick services.
Resume Trick provides full refund of your payment in the following cases:
- If you are constantly encountering some error preventing you from using our services properly, and if we are not able to solve the problem within an acceptable period of time or are unable to suggest a temporary solution. (Please note: refund is only given in the case if you cooperate with our Support and provide detailed information about your error such as screenshots of error messages, detailed descriptions of your actions, file samples, etc.)
- If you accidentally bought the premium access to the same services more than once within 14 days.
- If your subscription autorenewal was a mistake and the refund was requested within 3 days after the order was placed.
Resume Trick reserves the right to decline refund requests in the following cases:
- If more than 7 days have passed since placing the order and the customer has already downloaded any files while the account was active.
- If user demands a refund immediately after buying the subscription.
- If no particular reasons given for the refund request.
- If user requests a refund due to absence of features which are NOT in services' features list or description on Resume Trick website.
- If user refuses to assist the support process.
- If 30 or more days passed since the order took place.