Whether you're a seasoned specialist aiming for a more senior position or a new professional hoping to break into the hospitality industry, a well-structured front of house manager resume is your first step toward landing an ideal job.

In this article, we’ve compiled several tailored resume examples that will help you understand the key elements to include in a document, from highlighting leadership skills to demonstrating your expertise in customer service.

Front of house manager resume examples

Restaurant front of house manager resume

Restaurant front of house manager resume template

Restaurant Front of House Manager Resume
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Restaurant front of house manager resume sample | Plain text

Taylor McCaffrey
Los Angeles, CA
Email: taylor.mccaffrey@gmail.com
Phone: (555) 123-4567

Resume Summary

Dynamic and results-oriented Restaurant Front of House Manager with experience in delivering excellent customer service in fast-paced, high-volume environments. Proven expertise in managing teams, optimizing guest experiences, and maintaining operational efficiency.

Experience

Restaurant Front of House Manager

Sunset Bistro, Los Angeles, CA

March 2019 – Present

  • Supervise daily restaurant operations, including front-of-house staff, ensuring optimal customer satisfaction.
  • Train, coach, and develop a team of 15+ servers, hosts, and bartenders to achieve service excellence.
  • Handle guest complaints professionally and efficiently, maintaining a high standard of customer satisfaction.
  • Manage reservations and coordinate seating arrangements for large groups and special events.
  • Oversee the opening and closing of the restaurant, ensuring all health and safety standards are met.

Assistant Front of House Manager

Oceanview Diner, Malibu, CA

June 2016 – February 2019

  • Assisted with overseeing front-of-house operations, focusing on guest service and smooth workflow.
  • Supported team in delivering timely and quality service during peak hours.
  • Managed inventory and placed orders for supplies to ensure the restaurant’s seamless operation.

Education

Bachelor of Science in Hospitality Management

University of California, Los Angeles

Graduated: May 2016

Skills

  • Guest Relations & Complaint Resolution
  • Staff Training and Development
  • Reservation and Event Coordination
  • Operational Efficiency
  • Inventory Management
  • Knowledge of POS Systems
  • Multitasking and Time Management

Certifications

  • ServSafe Food Protection Manager Certification, 2021
  • Certified Hospitality Supervisor, American Hotel & Lodging Educational Institute, 2019

Why this resume for front of house manager job works?

  • Shows how Taylor moved from assistant to manager, emphasizing work goals examples and leadership capabilities.
  • Includes measurable results in resume, like overseeing 15+ staff members and resolving guest complaints, which adds value to the document.
  • The application highlights relevant academic background and certifications that demonstrate industry knowledge.

How to format a FOH manager resume?

  • Choose a plain font like Arial, Calibri, Verdana, or Times New Roman.
  • Body text should be 10–12 pt for readability.
  • Your name at the top should stand out, around 18–22 pt to catch attention.
  • Use 1-inch margins on all sides for a neat layout.
  • For those with less than 5-7 years of experience, aim for a 1-page resume.
  • Keep language clear and straightforward.
  • Bullet points help break down responsibilities and achievements for easier scanning.
  • Start each entry with a strong action verb in resume.
  • Incorporate keywords from the job description.
  • Do not write personal details like age, marital status, or hobbies unless they directly relate to the role.
  • Proofread your draft multiple times to catch spelling and grammatical errors.

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Hotel front of house manager resume

Hotel front of house manager resume example

Julia Rivera
Chicago, IL
Email: julia.rivera@gmail.com
Phone: (555) 987-6543

Resume Summary

Highly experienced Hotel Front of House Manager with over 11 years in the hospitality industry. Demonstrates expertise in managing guest services, team leadership, and operations to ensure a seamless guest experience in luxury hotels. Known for a strong work ethic, exceptional communication skills, and a commitment to exceeding guest expectations.

Experience

Hotel Front of House Manager

The Royal Suite Hotel, Chicago, IL

May 2017 – Present

  • Oversee front desk operations and supervise a team of 10+ employees, including receptionists and concierges.
  • Coordinate guest check-ins/check-outs, room assignments, and reservations to ensure top-tier customer satisfaction.
  • Address customer inquiries, resolve complaints, and manage special requests to ensure a memorable guest experience.
  • Implement and uphold hotel policies and procedures to ensure consistency and quality across all guest interactions.
  • Maintain inventory of hotel amenities and room supplies, handling ordering and stock management.

Front Desk Supervisor

Grand Plaza Hotel, Chicago, IL

August 2014 – April 2017

  • Supervised the daily operations of the front desk, including guest check-in/out procedures and general inquiries.
  • Provided training to new staff on customer service protocols, reservation software, and hotel systems.
  • Effectively resolved guest issues, contributing to repeat business and positive online feedback.
  • Assisted management with scheduling, ensuring appropriate staffing during peak hours.

Education

Bachelor of Arts in Hospitality Management

DePaul University, Chicago, IL

Graduated: May 2014

Skills

  • Guest Services & Concierge
  • Staff Leadership & Training
  • Reservation & Room Assignment Systems
  • Conflict Resolution
  • Operational Efficiency
  • Budgeting & Cost Control
  • Multilingual (English/Spanish)
  • Front Desk Operations
  • Event Planning & Coordination

Certifications

  • CPR and First Aid Certification, American Red Cross, 2021
  • Certified Front Desk Representative, American Hotel & Lodging Association, 2020

Volunteering Experience

Volunteer Coordinator

Chicago Homeless Shelter, IL

June 2018 – Present

  • Coordinate volunteer schedules, ensuring sufficient staffing for shelter operations.
  • Organize and oversee fundraising events, increasing community engagement and financial support for the shelter.
  • Provide training and mentorship to new volunteers, ensuring effective service delivery.

Extracurricular Activities

Event Planning Club Member

DePaul University, Chicago, IL

September 2012 – May 2014

  • Helped plan and execute campus events, including conferences, social gatherings, and fundraisers.
  • Worked collaboratively with fellow club members to manage event logistics, guest lists, and marketing efforts.
  • Developed strong organizational and communication skills through hands-on event coordination.

Why this front house manager resume example is effective?

  • Volunteer role shows leadership, scheduling, and event organizing experience, transferable to managing hotel operations and staff.
  • Club membership demonstrates organizational skills, attention to detail, and experience in planning and executing large-scale events.
  • A degree like from a well-regarded institution adds further credibility and aligns with the industry expectations.

How to choose between summary and objective?

A summary for resume:

  • A quick overview of your career, emphasizing your expertise.
  • Mention any standout accomplishments.
  • Briefly touch on what you want to continue achieving, but focus more on what you’ve already accomplished.

Example of front of house manager resume summary:

Multilingual Front of House Manager with 7+ years of experience in luxury hotels, fluent in English, Spanish, and French. Expert in managing front desk operations, providing personalized guest services, and supervising diverse teams. Adept at resolving conflicts, managing guest inquiries, and ensuring exceptional guest experiences in a multicultural environment.

An objective on resume:

  • Express your desire to grow in the field and what you hope to get in your next position.
  • Mention what you can bring to the table, such as your skills or desire to learn.

Example of front of house manager resume objective:

Passionate about hospitality and service, I am looking to transition into a Front of House Manager role where I can utilize my 5+ years of customer service experience and strong leadership abilities to contribute to a positive guest experience.

How to list education on a FOH resume?

The format for your academic credentials follows this structure:

  • Degree Title
  • Institution Name
  • Location (City, State)
  • Graduation Date (Month/Year)

Optional academic details for resume:

Corporate front of house manager resume

Corporate front of house manager resume template

Corporate Front of House Manager Resume
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Kenneth Lee
New York, NY
Email: kenneth.lee@gmail.com
Phone: (555) 456-7890

Resume Summary

Experienced Corporate Front of House Manager with years in managing high-level corporate events, client meetings, and executive guest services in dynamic and fast-paced environments. Demonstrates strong leadership, operational efficiency, and the ability to create seamless experiences for high-profile clients and stakeholders.

Experience

Corporate Front of House Manager

Global Enterprises, New York, NY

January 2018 – Present

  • Oversee front-of-house operations at a high-profile corporate office, ensuring smooth interactions for clients, guests, and employees.
  • Coordinate logistics for executive meetings, conferences, and corporate events, including room setups, catering, and audiovisual arrangements.
  • Lead a team of administrative assistants, receptionists, and event coordinators to ensure professional service delivery and high guest satisfaction.
  • Manage relationships with key vendors for office supplies, catering, and event services, ensuring top-quality service and cost-efficiency.
  • Implemented cost-saving strategies that improved operational efficiency by 15%, optimizing departmental budgets and resources.

Executive Assistant

Tech Solutions, New York, NY

March 2015 – December 2017

  • Provided comprehensive administrative support to executives, including calendar management, travel arrangements, and meeting coordination.
  • Managed internal communications and created a welcoming environment for visitors and clients, ensuring their needs were met with exceptional service.

Education

Bachelor of Business Administration

New York University, NY

Graduated: May 2014

Skills

  • Corporate Event Coordination
  • Executive-Level Guest Services
  • Vendor & Client Relationship Management
  • Staff Leadership & Development
  • Office Operations & Efficiency
  • Microsoft Office Suite & Scheduling Software (Outlook, Excel, Word)

Certifications

  • Event Planning and Management Certificate, Coursera, 2020
  • Certified Administrative Professional (CAP), 2018

Languages

  • Italian (Fluent)
  • Spanish (Intermediate)

Awards

  • Employee of the Year, Global Enterprises, 2020
  • Best Corporate Event Coordinator, Tech Solutions, 2017

Why this sample manager resume is compelling?

  • Multilingual communication capacities can be especially beneficial in corporate settings where there may be international clients or colleagues.
  • Awards provide further evidence of Kenneth’s outstanding performance and capacity to excel in his role.
  • Proficiency in software highlights his technical abilities, which are necessary for managing day-to-day operations.

How to organize experience on a manager resume?

  • List the most recent job first, working backward in reverse chronological format.
  • Begin with your role title. Include the company and its location.
  • Specify the start and end dates (month/year).
  • Use bullet points to define key tasks and quantifiable results.

What skills to put on a front of house manager resume?

  • Hard skills refer to the technical competencies and knowledge required to perform specific jobs. They are acquired through education, training, or experience, and are measurable and quantifiable.
  • Soft skills are personal attributes and character traits that help people interact effectively and harmoniously with others. These are less tangible, but just as important, if not more, in many roles.

Hard skills samples:

  • Guest Services & Concierge Management
  • Reservation & Booking Systems (e.g., Opera, Micros)
  • Front Desk Operations
  • Scheduling & Staff Management Software
  • Billing & Invoicing Systems
  • Conflict Resolution Procedures
  • Event Coordination & Planning
  • Hotel Management Software
  • Inventory & Supply Management
  • Multilingual (e.g., Spanish, French)
  • Customer Feedback & Survey Systems
  • Health and Safety Compliance
  • Staff Training & Development Programs
  • Budgeting & Financial Reporting

Soft skills examples:

  • Leadership & Team Management
  • Communication (Verbal & Written)
  • Customer Service Excellence
  • Problem-solving & Critical Thinking
  • Time Management
  • Conflict Resolution & Negotiation
  • Adaptability & Flexibility
  • Attention to Detail
  • Empathy & Emotional Intelligence
  • Interpersonal Skills
  • Multitasking & Efficiency
  • Patience & Stress Management
  • Active Listening
  • Positive Attitude & Professionalism

Conclusion

When it comes to creating a front of house manager resume, it's important to display your experience, leadership skills, and ability to manage both customer service and operational duties.

By following these examples of a resume and tips, you can create a document that speaks to your unique qualifications and helps you land the next step in your career.

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