by To showcase your leadership and operational expertise to potential employers, creating an effective general manager resume is critical.
In this article, we'll guide you through essential elements and strategies to write a professional resume that positions you as the ideal candidate. From highlighting leadership achievements to emphasizing key skills, we'll help you stand out in the competitive landscape of managerial positions.
Get ready to unlock limitless career opportunities, impress hiring managers, and pave your way to becoming a general manager. Let's dive into the art of resume perfection!
The general manager role is diverse and can be found in industries including hospitality, retail, manufacturing, and healthcare.
General Manager Resume Samples
General Manager Resume Template
General Manager Resume Example
Jeffrey A. Love
425 Lucky Duck Drive
Crafton, PA 15205
Email: jeffrey.love@email.com
Phone: (555) 555-5555Objective:
Dedicated and results-driven professional with a proven track record of success in general management within the beauty industry. Seeking a challenging General Manager position to leverage my leadership, strategic planning, and operational expertise to drive business growth and enhance organizational performance.
Professional Experience:
General Manager
Glamour Beauty Boutique, Crafton, PA, March 2018 - Present
- Lead a team of 50 employees in daily operations, overseeing departments such as sales, marketing, finance.
- Develop and implement strategic plans to achieve business objectives and increase profitability.
- Streamline operational processes, resulting in a 15% improvement in efficiency.
- Successfully launch new beauty products/services, contributing to a 25% increase in overall revenue.
- Ensure compliance with industry regulations and company policies in the beauty sector.
Assistant General Manager
Chic Beauty Solutions, Crafton, PA, June 2015 - February 2018
- Assisted in the development and execution of strategic plans to achieve business goals in the beauty industry.
- Managed day-to-day operations of the beauty salon, including staff supervision, scheduling, and inventory control.
- Collaborated with department heads to improve cross-functional communication and coordination in the beauty sphere.
- Implemented customer service initiatives, resulting in a 15% increase in customer satisfaction within the beauty sector.
Education:
Bachelor of Business Administration
University of Pennsylvania, Philadelphia, PA
Graduated: May 2015
Skills:
- Leadership and team management
- Strategic planning and execution
- Financial analysis and budgeting
- Operations management
- Problem-solving and decision-making
- Negotiation and conflict resolution
Certifications:
- Certified Brand Image Professional (CBIP).
- Advanced Business Management (ABM).
Experienced General Manager Resume Example
Restaurant General Manager Resume Sample
Melissa Puckett
4847 Marion Drive
Tampa, FL 33602
Email: melissa.puckett@email.com
Phone: (365) 417-7946Summary
Highly motivated and results-oriented Restaurant Manager with over 7 years of experience in managing high-volume dining establishments. Expertise in staff management, customer service, inventory control, and operations optimization. Proven track record in increasing sales, enhancing customer satisfaction, and implementing cost-saving initiatives.
Experience
Restaurant Manager
Sunset Bistro, Tampa, FL, April 2021 – Present
- Oversee daily operations of a 150-seat restaurant, ensuring high standards of quality, service, and cleanliness.
- Manage a team of 25 staff members, including hiring, training, scheduling, and performance evaluations.
- Monitor inventory levels and negotiate with suppliers to reduce costs, achieving a 10% savings on monthly expenses.
- Ensure compliance with health and safety regulations, passing all inspections with high marks.
Assistant Restaurant Manager
Gourmet Grille, Tampa, FL, June 2019 – March 2021
- Supervised and trained front-of-house staff, improving service efficiency and customer satisfaction.
- Handled customer complaints and resolved issues promptly, maintaining a high level of guest satisfaction.
- Managed inventory and placed orders to ensure stock levels met demand without excess waste.
- Assisted in budget preparation and financial reporting, contributing to a 12% increase in annual revenue.
- Coordinated special events and private parties, enhancing the restaurant’s reputation for quality service.
Shift Supervisor
Bella Italia, Tampa, FL, May 2017 – May 2019
- Led front-of-house staff during shifts, ensuring smooth and efficient operations.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Monitored dining room and kitchen areas to ensure adherence to health and safety regulations.
- Assisted with inventory management, including ordering supplies and tracking usage.
- Handled customer inquiries and complaints, maintaining a positive dining experience.
Education
Associate of Science in Hospitality Management
Hillsborough Community College, Tampa, FL
- Graduated: May 2017
Key Skills
- Restaurant Operations Management
- Staff Training and Development
- Customer Service Excellence
- Inventory and Cost Control
- Budgeting and Financial Reporting
- Menu Planning and Pricing
- Health and Safety Compliance
- Marketing and Promotions
- Conflict Resolution
- Point of Sale (POS) Systems
- Scheduling and Payroll Management
- Vendor Relations
Professional Associations
- National Restaurant Association (NRA), Member, since 2023
- Florida Restaurant & Lodging Association (FRLA), Member, since 2021
- American Hospitality and Lodging Association (AHLA), Member, since 2020
Hotel General Manager Resume Example
Divisional General Manager Resume Sample
Barry J. Acosta
Seattle, WA 98106
Email: barry.acosta@email.com | Phone: (555) 123-4567Objective
Accomplished and strategic General Manager with over 15 years of experience managing operations across multiple divisions. Proven track record of increasing profitability, optimizing efficiency, and leading cross-functional teams to achieve business objectives. Seeking the Divisional General Manager position to leverage my expertise in operations, financial oversight, and team leadership to drive growth at a dynamic organization.
Professional Experience
Divisional General Manager
Amazon.com, Seattle, WA
March 2017 – Present
- Manage a division with 200+ employees, driving operational success in line with Amazon's customer-centric business strategy.
- Implement supply chain improvements that increased fulfillment efficiency by 20% and reduced delivery times by 15%.
- Play a key role in the expansion of Amazon’s Prime services in the Pacific Northwest, increasing regional market share by 25%.
- Collaborate with HR, IT, and finance teams to enhance operational performance and resource allocation.
- Lead the introduction of new product lines and services, contributing to a 35% increase in regional revenue.
Regional Operations Manager
Costco Wholesale, Issaquah, WA
July 2012 – February 2017
- Managed operations across 8 regional warehouses, overseeing inventory control, staffing, and operational efficiency for one of the largest wholesale retailers.
- Implemented process improvements that resulted in a 15% reduction in supply chain costs while maintaining high service levels.
- Developed and managed a $12M regional operational budget, ensuring cost-effective use of resources while meeting business goals.
- Oversaw training and development programs for managers and employees, fostering a culture of growth and operational excellence.
Operations Manager
Boeing, Everett, WA
June 2010 – June 2012
- Managed inventory systems and procurement, reducing stock-outs and production delays by improving supply chain forecasting and vendor management.
- Coordinated a team of 150+ employees, ensuring optimal staffing and productivity across multiple production lines.
- Contributed to a 10% reduction in operational costs by identifying and eliminating inefficiencies across the production process.
Education
Bachelor of Science in Business Administration
University of Washington, Seattle, WA
Graduated: 2010
Skills
- Strategic Planning & Execution
- Operations Management
- Budgeting & Financial Management
- Cross-Functional Team Leadership
- Supply Chain Optimization
- Sales & Marketing Strategy
- Process Improvement & Lean Management
- Conflict Resolution & Negotiation
- Customer Relationship Management (CRM)
- P&L Management
Certifications
- Lean Manufacturing Certification (2018)
References
Available upon request.
Style Guide for General Manager Resume
Only the general manager can mold the resources, processes, and values that affect innovation , into a coherent capability to develop and launch superior new products and services repeatedly.
Appropriate professional language should be used throughout the resume. For example, words like "team building", "risk assessment", "market analysis", "data-driven selection", etc. can be used when describing job duties and responsibilities.
When using markdown for formatting, use headings and bullet points to break up text into shorter sections. This will make the GM resume more organized and comprehensible.
In addition, include keywords and action verbs relevant to the job description across your general manager resume example to make it more searchable by employers.
- Strategic Planning: Developed and implemented effective strategies that drove business growth and profitability.
- Leadership: Fostered a positive work environment and built established teams that achieved exceptional outcomes that delivered results.
- Financial Management: Streamlined operations, reduced waste, and improved cost efficiency for greater savings.
- Organizational Skills: Established efficient processes and systems to maximize productivity and increase customer satisfaction.
- Decision Making: Evaluated data, analyzed risks, and made decisions to ensure successful outcomes.
- Problem Solving: Resolved issues quickly and effectively with innovative solutions that produced lasting results.
- Project Management: Managed multiple projects simultaneously within tight deadlines while maintaining quality standards.
- Innovation: Developed creative solutions to complex problems, resulting in increased revenue and market share.
- Team Building: Built strong relationships between stakeholders, fostering collaboration and cooperation to achieve desired objectives.
- Communication: Conveyed ideas clearly and concisely both verbally and in writing to verify understanding by all parties involved.
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- Access to examples. Our builder offers a library of general manager resume examples tailored to various industries. This resource can serve as inspiration, providing guidance on effective content and formatting.
Opting for a resume builder is a smart choice for effortlessly crafting a compelling job application. If you're seeking a hassle-free approach to produce an impressive general manager resume, consider giving our online service a try.
Contact Information
Regarding the implementation of personal and contact data in a manager resume, keep it to the point and clear. Be guarantee to encompass all pertinent details that your potential employer might need.
Such as:
- Your name;
- Email;
- Phone number;
- Address and other contact details.
You may also want to include an area of expertise or a link to an online portfolio if applicable.
According to the Bureau of Labor Statistics, the average annual salary for general managers in the United States is approximately $122,860.
Experience
As a general manager, making sure to list and organize your work experience section accurately is imperative when crafting a general manager resume. As a rule of thumb, list experience in chronological order.
That implies that the most recent experience should take precedence, followed by prior jobs and experiences. You can also make the listing easier to read by organizing the job history with bullet points.
For example:
June 2020 – present: General Manager at Rempel Group:
- Manage daily operations of a large-scale corporation with over 500 employees;
- Oversee human resources, budgeting and accounting departments;
- Lead far-seeing planning initiatives to identify potential cost savings and improve operational efficiency.
May 2019 – June 2020: Regional Manager for Robel-Will:
- Supervise sales team of 10 employees across three states;
- Develop and implement sales strategies to increase revenues by 20% in one year;
- Establish new processes for customer service training and support.
On the other hand, it's important not to record any experiences that don't relate to the position you are applying for. Do not use too many words or overly long sentences in your general manager resume.
For example, this would be an incorrect format:
I was working as a Regional Manager at Fay-Ebert from May 2019 until June 2020. There I supervised a sales team of 10 people spanning three states, implemented and executed effective plans to drive a 20% increase in revenue %, and constructed fresh protocols for client service orientation and assistance.
Such sentences are too long and make it hard for HRs to quickly scan through your work experience.
Education
It is important to arrange the experience chronologically. This ensures that the employer can view your academic history from most recent to oldest, giving them a full picture of your educational background.
Below are two examples of how to properly list and format education background for a general manager resume:
- University of Maryland (2020 - 2022), Masters in Business Administration (MBA).
- University of Delaware (2016 - 2020), Bachelor of Science in Business Administration.
Including this information demonstrates your enthusiasm for acquiring and understanding, which can be useful in going after a managerial occupation.
Having an advanced degree or specialized qualifications shows employers that you are committed to developing yourself and becoming an expert in the field.
Furthermore, with a degree in business administration, you possess the right experiences to fulfill the duties of a general manager.
An example of wrong listing and formatting would be not including the dates that you attended school or not recording the degree you attained.
For example, you are not giving the employer any information about your education if you only list the University of Maryland without dates or degrees.
General Manager Resume Skills
Add both soft skills and hard skills to the GM resume, as it will make the job seeker stand out.
Soft skills are a set of personal traits that help someone interact with others and work in a team. This includes communication, troubleshooting, decision making, and leadership.
Hard skills are the technical abilities needed for the job such as knowledge of accounting, IT systems, data analysis, and project management.
Include both sets of skills in an organized way. Start by sorting your hard skills first and then add your soft skills.
Use specific job-related language when describing your skills; you can also use action words such as "assisted" or "created" to make your general manager resume more impactful.
General Manager Resume Soft Skills:
- Communication;
- Problem solving;
- Teamwork;
- Interpersonal relations;
- Time management;
- Empathy;
- Adaptability.
General Manager Resume Hard Skills:
- Accounting;
- IT systems management;
- Data analysis;
- Budgeting and forecasting;
- Performance measurement and evaluation;
- Strategic implementation;
- Risk management;
- Process improvement.
Social Media
Incorporating web profiles to the credentials of a chief executive is no longer an unusual thing. It can be an asset, as it helps employers to better understand the candidate's skills.
Generally, it's best to include only links relevant to the job, such as LinkedIn, Twitter, or other online profiles.
Pros:
- Employers can access extra information about an applicant, including their interests and online community management experience. This can be particularly beneficial if the job requires digital marketing skills.
- Additionally, it provides potential employers with an insight into the competitor's personal brand, which could help them to stand out from other applicants.
Cons:
- Having too many social media links on your general manager resume example might be viewed as unprofessional and could negatively impact your chances of getting the job.
- It might also give employers a negative impression of a candidate if its profile contains inappropriate content or are overly active.
- Furthermore, adding irrelevant links might create confusion for employers and distract from the relevant information.
How it may look on a GM resume:
- For digital marketing roles, including links to platforms like Twitter, Instagram, and YouTube can show employers how candidates manage and engage online audiences.
- For a human resources position, including LinkedIn can display the contendant's professional network and ability to build connections with colleagues and industry professionals.
General Manager Resume Summary
An effective resume summary for a general manager should emphasize your relevant experience and accomplishments. It must be concise, yet comprehensive enough to paint a clear picture of your talents.
An example of an general manager resume objective:
Experienced General Manager with 8+ years of experience managing multiple teams in the hospitality industry. Proven record of leading projects to successful completion, increasing operational efficiency by 25%, and reducing costs by 16%. Adept at managing customer relationships and overseeing daily operations. Passionate about developing strategies that maximize customer satisfaction.
Tips for writing great manager resume summaries:
- Use specific words to denote your expertise in the field. This will differentiate you from the other applicants.
- Focus on quantifiable achievements, such as increased efficiency or cost savings. This will show future employers what you are capable of.
- Maintain brevity - target no more than 4-5 sentences and refrain from repeating words or phrases.
The SHRM survey also found that 56% of GMs have budget responsibilities, including financial planning, cost control, and profit optimization.
Personalize GM Resume
It is important for a general manager to add additional personal information to the resume. It helps the hiring manager determine the interviewee's suitability and get answers to some questions.
Hobbies are important to include on a general manager's resume example because they allow hiring managers to see how the applicant spends his or her free time. They can also indicate the contestant's interests.
Thus, it is likely that they have the aptitude to work in teams and possess strong communication skills.
Courses provide an overview of any training or educational qualifications that a candidate has achieved. It also gives recruiters an understanding of how committed the candidate is to developing skillset.
For example, if a manager has taken a service course, it could illustrate that they know how to best interact with customers.
Languages demonstrate cultural awareness and can prove advantageous for those applying for vacancies in businesses where communication with other countries or cultures is involved.
It is essential that these are accurately stated as employers may ask candidates to indicate language proficiency during the hiring process.
A good example would be "Fluent in English and Spanish".
Awards highlight any accomplishments or achievements that have been made by the individual and reflect positively on them as an employee.
These could be winnings from past roles, such as Employee of the Month, or external honors, like Best Customer Service.
Internships provide evidence of real-world experience. They help employers gain a better understanding of the kind of work experience the job-seeker has in their field.
Specify what duties were held during the internship and what were performed. This will give employers a comprehensive view of the executive's skills.
References allow employers to connect with people who can vouch for a candidate's skills. This makes it easier to make an informed decision when hiring.
It is advisable to acquire recommendations from previous employers or university professors who know or have worked with the attendee in some capacity.
Credentials provide employers with evidence of any qualifications the contestant has obtained, such as health and safety or first aid training.
Ensure that any certificates listed are relevant to the position being applied for. This enables hiring managers to understand what specific skills the person has mastered.
In summary, hiring managers can gain a deeper insight into your capacities by adding this information to your general manager resume. This helps them make more informed decisions when selecting candidates for positions within their organization.
General Manager Cover Letter
When composing a cover letter for a general manager job, it is imperative to be succinct and formal. It should be no longer than a page and should be tailored to the specific role you are applying for.
General manager cover letter example:
Dear Hiring Manager,
I am pleased to announce my candidacy for the position of General Manager at Johnson-Mohr . Having worked in the Hospitality Industry for 8 years, I am confident that I am the right person to fill this position.
As General Manager at Stracke-McDermott, I successfully developed numerous initiatives that resulted in increased customer satisfaction and improved financial performance. I feel that my expertise in developing and implementing marketing strategies, streamlining operations, and increasing profitability will be an asset to your company.
In addition to my extensive experience, I am highly organized and detail oriented. I am also excellent at interacting and communicating with others. I am passionate about creating a positive working environment and take pride in leading by example.
I look forward to sharing more particulars about my abilities with you in an interview. Please feel free to contact me if you require any additional information or wish to arrange a meeting.
Sincerely,
Your Name
Bad General Manager Cover Letter Example:
Hi there!
My name is Your Name. I am putting in an application for the job of General Manager at Johnson-Mohr. No doubt that my familiarity with the hospitality industry, gained over 8 years, makes me an ideal candidate for this position. Other reasons why you should hire me include my great organizational skills and interpersonal capacities. Plus, I always strive to cultivate an atmosphere of collaboration and success. Let me know if you want more info or want to set up a meeting!
Explanation
The good cover letter example demonstrates the applicant's understanding of the job requirements as well as their enthusiasm. Moreover, clear and short, with proper grammar and formatting.
The bad example, on the other hand, is overly casual in tone with poor grammar and spelling mistakes. It fails it omits to cite any relevant qualifications or experience that make the candidate suitable.
Sample cover letter for a general manager:
Dear Hiring Manager,
I am writing to apply for the General Manager position at Johnson-Mohr, and I am very excited about the opportunity. Although I have no prior experience in this role, I believe that my combination of professional skills and knowledge will be beneficial to your organization.
I have a proven track record of success in leading teams and projects, as well as a prove of delivering results on time. Additionally, I possess strong interpersonal and communication skills, excellent problem-solving talents. My degree in business administration has also given me the skills to understand complex data and the ability to interpret it into actionable insights.
As a leader, I strive to foster an inclusive environment where everyone is encouraged to contribute ideas and work together towards common goals. I have also been praised for my organizational abilities, which allow me to juggle multiple tasks and stay focused on the most important objectives.
In addition to my professional knowledge, I am passionate about learning new things and adapting quickly to changing environments. As someone who loves a challenge, I would be an excellent fit for the role of General Manager at Johnson-Mohr.
If you have any queries or need more information concerning my credentials, don't hesitate to reach out. Thank you for your consideration; I look forward to hearing from you soon.
Sincerely,
Your Name
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Build My Cover LetterGeneral Advice:
- Highlight your relevant education and skillset. Emphasize the qualifications that are important for this job and that you can support with evidence from your studies and other experience.
- Show excitement for acquiring fresh knowledge and promptly adjusting to ever-evolving situations. This is greatly sought after for any job role, particularly managerial ones.
- Demonstrate your leadership skills by providing examples of how you've led teams or projects outside of a management role, and helped those teams achieve their goals.
- Be laconic, but provide enough detail to give the hiring manager a good understanding of your suitability, while leaving them wanting more so they want to interview you!
When it comes to customer satisfaction and loyalty, general managers play a critical role. A Bain & Company study found that just a 5% increase in customer retention rates can have a 25%-95% impact on profit growth.
Proofread General Manager Resume Carefully
Proofreading and spellchecking paperworks is essential prior to seeking a general manager position job. The use of proper grammar and words can make a difference in the success of an application.
Poor grammar, spelling mistakes, or typos can create an unfavorable impression, possibly leading to the person being overlooked for the position.
- It is best to take some time away from the document after writing it, and then come back to it with fresh eyes.
- Reading aloud can help identify errors that may be missed through silent reading.
- Gaining an alternate view from someone who has no knowledge of the content is also advantageous.
- The usage of spellcheckers may help catch some errors. But they are not always reliable and often overlook homophones as well as words that were misused. Therefore, double-check each word to ensure accuracy.
- Additionally, paying attention to the structure of sentences and making sure all punctuation is correct will help build an error-free document.
Finally, having a professional review the general manager resume and cover letter can help ensure that nothing has been overlooked.
Professional proofreaders will not only catch any typos or spelling mistakes, but they will also provide feedback on the content and suggest improvements.
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Build My ResumeConclusion
This article provides a detailed guide on how to assemble an impressive manager resume.
To create a successful document, keep the following in mind:
- Focus on key achievements and skills that make you a strong candidate for the job.
- Tailor your resume to the specific job requirements.
- Use relevant keywords from the job description and industry-related jargon.
- Utilize easy-to-scan bullet points and short sentences.
- Keep it brief, no more than two pages long.
- Proofread your general manager resume before submitting it.
Creating a general manager resume example can be intimidating, so why not employ an online resume maker to simplify it? With this user-friendly tool, one can easily customize their resume for any open position and have one ready in no time!
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