Creating a standout ramp agent resume is essential for landing your dream job in the aviation industry.

A strong application not only highlights your relevant skills and experience but also demonstrates your ability to thrive in a fast-paced, high-pressure environment.

In this guide, we’ll walk you through the process of writing an effective resume, along with tips to help you craft a compelling document that gets noticed by hiring managers.

Ramp agent resume examples

Airport ramp agent resume sample

Airport ramp agent resume template

Airport Ramp Agent Resume
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Resume for airport ramp agent | Plain text

Sharon Harvell
Orlando, FL
Phone: (555) 123-4567
Email: sharon.harvell@email.com
LinkedIn: /in/johnsmith

Objective

Dedicated airport ramp agent with 6+ years of experience in baggage handling, equipment operation, and ensuring safety compliance. Eager to contribute to the efficient operations of Orlando International Airport by providing excellent service in a high-paced environment.

Experience

Ramp Agent

Delta Airlines – Orlando, FL

March 2021 – Present

  • Safely load and unload baggage and cargo onto various aircraft, ensuring the timely turnaround of flights.
  • Operate ground support equipment, including belt loaders, tugs, and high-lift vehicles.
  • Follow airport safety protocols, ensuring compliance with all FAA and TSA regulations.
  • Coordinate with flight crews and other airport staff to ensure smooth operations during peak travel times.
  • Perform routine maintenance checks on ground equipment, reducing downtime and increasing efficiency.

Ramp Agent

American Airlines – Orlando, FL

June 2019 – February 2021

  • Worked in a team to manage baggage, cargo, and mail deliveries.
  • Assisted with aircraft marshalling and ensured that aircraft are positioned correctly on the tarmac.
  • Provided exceptional service to both crew and passengers by ensuring a smooth and efficient boarding process.
  • Assisted with aircraft cleaning before and after flights, maintaining cleanliness and safety.

Skills

  • Baggage handling
  • Aircraft marshalling
  • Ground support equipment operation
  • Safety compliance
  • Inventory management
  • Radio communication
  • Problem-solving
  • Teamwork
  • Multitasking under pressure

Education

High School Diploma
Orlando High School – Orlando, FL
Graduated: May 2019

Certifications

  • OSHA Safety Certification
  • Ground Support Equipment Training (GSE)
  • First Aid and CPR Certification

Awards and Recognition

  • Employee of the Month – Delta Airlines (October 2022)
  • Outstanding Service Award – American Airlines (December 2020)

Strong sides of this ramp agent resume example:

  • The document clearly highlights relevant experience with specific examples of tasks, showing a comprehensive understanding of ramp operations.
  • It includes measurable achievements like Employee of the Month and Outstanding Service Award, which adds credibility to the candidate's performance.
  • The certifications section demonstrates commitment to safety and industry standards, further reinforcing their qualifications.
How to properly format a resume for a ramp agent?
  • Select a clean font such as Arial, Calibri, or Times New Roman. The body text should be between 10-12 points, and headings should range from 14-16 points.
  • Write a one-page resume if your experience is under 10 years. If you have more extensive work history, you can add a second page, but keep it concise.
  • Standardize your margins at 1 inch on all sides. This provides adequate space around the edges, allowing the content to appear balanced and neat.
  • Choose 1.15 or 1.5 line spacing for your ramp agent resume. This prevents crowding and makes the text more readable.
  • Clearly label each section (e.g., Experience, Skills, Education) to help employers find the information they need quickly.
  • Be consistent throughout the document. If you opt for bullet points in one block, maintain this structure across all of them. Ensure the same font style and size is used throughout.
  • Stick to black text for professionalism. You can incorporate color for headings to make the application visually appealing.

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Cargo ramp agent resume example

Sample cargo ramp agent resume

Emma Johnson
Dallas, TX
Phone: (555) 987-6543
Email: emma.johnson@email.com
LinkedIn: /in/emmajohnson

Objective

Skilled cargo ramp agent with over 8 years of experience in loading, unloading, and securing freight for both domestic and international flights. Seeking to leverage expertise in logistics and safety procedures to contribute to the smooth operation of the Dallas/Fort Worth International Airport.

Experience

Cargo Ramp Agent

United Parcel Service (UPS) – Dallas, TX

April 2020 – Present

  • Manage the loading and unloading of freight, ensuring proper weight distribution and security.
  • Operate specialized ground equipment, including forklifts, pallet jacks, and belt loaders.
  • Ensure that all cargo met safety and security standards before loading onto aircraft.
  • Communicate with ground staff and logistics teams to ensure timely processing of shipments.
  • Participate in regular safety training to ensure compliance with federal aviation regulations.

Cargo Ramp Agent

FedEx Express – Dallas, TX

August 2017 – March 2020

  • Assisted with the loading and unloading of parcels and freight for multiple aircraft.
  • Inspected cargo for potential damage, ensuring it was properly packaged for transport.
  • Coordinated with supervisors to resolve any issues with delayed or missing shipments.
  • Maintained a clean and organized cargo area, ensuring efficient workflow.

Skills

  • Freight handling
  • Ground equipment operation
  • Cargo safety regulations
  • Security screening
  • Weight distribution
  • Time management
  • Attention to detail
  • Communication with logistics teams
  • Physical endurance

Education

High School Diploma
Dallas International School – Dallas, TX
Graduated: June 2017

Professional Development

  • Certified Forklift Operator – Texas Safety Institute
  • Air Cargo Security Training – International Air Transport Association (IATA)

Additional Languages

  • Fluent in Spanish
  • Basic French (conversational)

Here are a few reasons why this example of ramp agent resume will impress recruiters:

  • The document uses a clear, well-organized format that emphasizes the candidate’s expertise in cargo handling and logistics.
  • The addition of professional development and additional languages showcases continuous learning and communication skills, which are valuable in a global industry.
  • The experience section includes a mix of duties and achievements, which gives a well-rounded view of the capabilities.
Should I choose a ramp agent resume objective or summary?
  • A resume summary is ideal if you have relevant work experience or are transitioning within the industry.
  • It briefly highlights your key qualifications and achievements.

Ramp agent resume summary sample:

Seasoned ramp agent with over 5 years in the aviation industry. Skilled in loading, unloading, and handling baggage with safety as a priority. Committed to providing excellent service in fast-paced, high-pressure environments.

Ramp agent resume objective example:

Highly motivated individual eager to join the team as a ramp agent. Dedicated to applying excellent problem-solving skills and adapting to fast-paced environments. Looking to grow within the aviation industry.

How to showcase your ramp agent resume skills?

The skills section is crucial for demonstrating your qualifications in a clear and concise format. Employers want to know that you have the abilities necessary to perform the duties of the role effectively.

  • Hard skills are specific, teachable competencies that can be learned through training or education. These are essential to performing the technical tasks of the job.
  • Soft skills are personal qualities that affect how you work with others and adapt in the workplace. These are often honed through experience and self-development.

Ramp agent resume hard skills:

  • Loading and unloading baggage
  • Operating equipment (tug, belt loader, etc.)
  • Aircraft marshalling
  • Following safety protocols
  • Cargo handling
  • Weight distribution knowledge
  • Emergency procedures
  • Radio communication
  • Inventory management
  • Aircraft cleaning

Soft skills for ramp agent resume:

  • Team collaboration
  • Effective communication
  • Problem-solving
  • Adaptability
  • Time management
  • Attention to detail
  • Stress management
  • Strong work ethic
  • Customer service skills
  • Multitasking ability

Lead ramp agent resume template

Lead ramp agent resume sample

Lead Ramp Agent Resume
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Resume for lead ramp agent | Text version

Michael Davis
Los Angeles, CA
Phone: (555) 543-2109
Email: michael.davis@email.com
LinkedIn: /in/michaeldavis

Objective

Experienced lead ramp agent with over 11 years in ground operations and team leadership. Proven track record in managing airport ramp services, ensuring operational efficiency, and maintaining safety standards. Seeking to apply expertise at Los Angeles International Airport to oversee ramp services and improve team performance.

Experience

Lead Ramp Agent

Southwest Airlines – Los Angeles, CA

July 2018 – Present

  • Supervise a team of ramp agents, providing training and ensuring compliance with safety regulations and company policies.
  • Coordinate with flight crews, ground operations, and other departments to ensure on-time departures.
  • Oversee the loading and unloading of cargo, ensuring weight distribution and safety compliance.
  • Conduct routine inspections of equipment and machinery to ensure proper functionality.
  • Address and resolve operational challenges quickly to minimize delays and improve service efficiency.

Ramp Agent

JetBlue Airways – Los Angeles, CA

March 2014 – June 2018

  • Performed ramp operations including baggage handling, aircraft marshalling, and equipment operation.
  • Assisted in fueling and de-icing aircraft, ensuring safety protocols were followed at all times.
  • Provided excellent customer service by ensuring timely and accurate baggage deliveries.
  • Collaborated with airport staff to maintain a safe and organized work environment.

Skills

  • Ramp operations management
  • Ground support equipment operation
  • Team leadership
  • Safety compliance
  • Scheduling and logistics
  • Problem-solving
  • Conflict resolution
  • Time management
  • Effective communication
  • Customer service

Education

Associate Degree in Aviation Management
Los Angeles Community College – Los Angeles, CA
Graduated: May 2014

Professional Training

  • FAA Safety Management Systems (SMS) Training
  • Leadership Development Program – Southwest Airlines
  • Airport Ramp Safety Compliance – Federal Aviation Administration (FAA)

References

Available upon request.

This sample ramp agent resume is effective for several reasons:

  • The document highlights leadership experience, emphasizing the ability to manage teams and improve operational efficiency.
  • It effectively incorporates a professional training section, showcasing specialized knowledge in safety and management systems.
  • References at the end adds an extra layer of professionalism and offers recruiters a way to verify the candidate’s competencies.
What academic credentials should I add to my ramp agent resume?

The education section helps employers assess your foundation for the role.

While a formal degree is not always required for ramp agents, certifications or courses can set you apart.

  • Mention the highest level of education you've completed (high school diploma, GED, or relevant college courses).
  • Add certifications like first aid, safety training, or aviation-related studies.
  • Include additional training, such as forklift operation or hazardous material handling.
How to organize the experience section in a ramp agent resume?
  • Start with your most recent job and work backward. List each role in reverse chronological order.
  • Write the name of the company, your title, and the dates of employment.
  • Use bullet points to describe your responsibilities and achievements.
  • Quantify your accomplishments when possible (e.g., “Handled 200+ bags per shift”).
  • Tailor each entry to reflect the skills and experience relevant to specific position.

Conclusion

In conclusion, a well-crafted ramp agent resume can significantly boost your chances of securing an interview and ultimately landing the job.

By emphasizing your key skills, relevant experience, and passion for the aviation industry, you can create a document that sets you apart from other candidates.

Remember to tailor your ramp agent resume for each position you apply to, and keep it clear, concise, and professional.

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