by Creating a standout unit secretary resume is essential for securing a job. This role requires a unique blend of administrative skills, medical knowledge, and excellent communication abilities to thrive in a healthcare setting.
Write a great resume to not only highlight your qualifications but also show potential employers that you're organized, detail-oriented, and ready to contribute to their team.
In this guide, we'll walk you through the key components of a successful unit secretary resume, offering tips, good resume examples, and insights to help you shine.
Unit secretary resume examples
Hospital unit secretary resume sample
Hospital unit secretary resume template
Resume for hospital unit secretary | Plain text
Emma Turner
Chicago, IL | (555) 678-1234 | emma.turner@email.com
Professional Summary
Highly organized and detail-oriented hospital unit secretary with 10+ years of experience providing administrative support in fast-paced healthcare settings. Adept at managing patient records, coordinating schedules, and ensuring smooth communication between staff and departments. Skilled in using Meditech and EPIC software to maintain accuracy and efficiency.
Experience
Rush University Medical Center – Chicago, IL
Hospital Unit Secretary
May 2018 – Present
- Manage patient admissions, transfers, and discharges with a high degree of accuracy, reducing administrative delays by 15%.
- Provide clerical support to a 35-bed surgical unit, maintaining compliance with HIPAA regulations.
- Schedule procedures and consultations, coordinating between departments to optimize patient care.
- Train new administrative staff on hospital policies and EMR systems to ensure smooth onboarding.
Mount Sinai Hospital – Chicago, IL
Administrative Assistant (Part-Time)
June 2015 – April 2018
- Assisted with filing and updating medical records, improving filing efficiency by implementing a color-coded system.
- Answered patient inquiries and directed calls to appropriate departments, maintaining professionalism under pressure.
- Ordered and maintained inventory for office supplies, ensuring uninterrupted administrative operations.
- Supported staff during peak periods by multitasking and prioritizing urgent requests.
Education
University of Illinois at Chicago – Chicago, IL
Bachelor of Science in Health Administration
Graduated: May 2017
Certifications
- Certified Medical Administrative Assistant (2022)
- Advanced HIPAA Training Certification (2020)
Skills
- EMR Systems: Meditech, EPIC
- HIPAA Compliance
- Multitasking in High-Stress Environments
- Scheduling and Coordination
Strong sides of this unit secretary resume example:
- It shows growth from part-time administrative assistant to a full-time hospital unit secretary, demonstrating increasing responsibility.
- Emma includes certifications like the Certified Medical Administrative Assistant (CMAA) and HIPAA training, adding credibility to her qualifications.
- The document highlights essential skills like EMR systems, HIPAA compliance, and scheduling, which are relevant to the position and provide a comprehensive view of her expertise.
- How to properly format a unit secretary resume?
- The best font options include Arial, Calibri, Times New Roman, and Helvetica.
- Stick to a font size of 10–12 points for the body text and 14–16 points for your name and headings.
- A unit secretary resume should generally be one page resume in length, especially if you have fewer than 10 years of job history.
- However, if you have extensive experience or additional certifications, a two-page resume may be acceptable.
- Standard margins are usually set to 1 inch on all sides. This gives a clean border and leaves enough white space for readability.
- Use single line spacing within resume sections and add a little extra between each part (about 1.15 or 1.5).
- The layout should be easy to follow, with clear headings, bullet points for lists, and uniform formatting.
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Pediatric unit secretary resume example
Sample pediatric unit secretary resume
Sophia Martinez
Dallas, TX | (555) 345-6789 | sophia.martinez@email.com
Professional Summary
Dedicated pediatric unit secretary with 6 years of experience ensuring seamless administrative operations in child-focused healthcare environments. Known for excellent interpersonal skills and the ability to create a welcoming atmosphere for families. Proficient in medical terminology and patient scheduling systems.
Experience
Children’s Medical Center Dallas – Dallas, TX
Pediatric Unit Secretary
September 2020 – Present
- Coordinate appointment schedules for 25+ pediatric patients daily, reducing patient wait times by 20%.
- Maintain accurate patient records and charts, ensuring all documentation meets compliance standards.
- Act as the first point of contact for families, providing reassurance and clarity during stressful situations.
- Support a team of 12 nurses and physicians by preparing reports and organizing unit meetings.
Cook Children’s Medical Center – Fort Worth, TX
Administrative Intern
June 2019 – August 2020
- Assisted the pediatric team with clerical tasks, including data entry and file management.
- Gained experience with Cerner EMR software while learning hospital policies and procedures.
- Organized educational materials for patients and families, improving the information distribution process.
- Collaborated with staff to streamline communication between departments.
Education
University of Texas at Dallas – Dallas, TX
Bachelor of Science in Healthcare Management
Graduated: May 2019
Languages
- Bilingual: Fluent in English and Spanish
Skills
- EMR Systems: Cerner, Microsoft Office
- Patient Communication
- Multicultural Family Support
- Attention to Detail
Here are a few reasons why this example of a unit secretary resume will impress recruiters:
- Sophia emphasizes her experience in a pediatric unit, showing expertise in handling child-focused healthcare settings.
- The inclusion of fluency in both English and Spanish enhances her ability to communicate with a broader range of patients and families.
- The document uses strong action verbs and quantifiable achievements, like reducing patient wait times by 20%, showcasing her direct impact on operations.
- Should I choose a unit secretary resume objective or summary?
A resume summary is a brief, 2-3 sentence statement that highlights your key skills and qualifications.
- It is best suited for candidates with prior experience, as it allows you to demonstrate your expertise and demonstrate why you're the right fit for the position.
Unit secretary resume summary sample:
Experienced unit secretary with 5+ years of administrative support in healthcare. Skilled in patient record management, scheduling, and maintaining HIPAA compliance. Proven ability to multitask in high-pressure environments and provide exceptional support to medical staff.
A resume objective is a statement of your work goals and why you are seeking the position.
- It's ideal for entry-level applicants or those changing careers because it emphasizes your motivation and eagerness to grow in the role.
Unit secretary resume objective example:
Motivated individual seeking a unit secretary position to utilize organizational and communication skills while contributing to the efficient operation of a medical facility. Eager to learn and grow within the healthcare administration field.
- How to showcase your unit secretary resume skills?
The skills section of resume is one of the most crucial parts, as it directly reflects your abilities in performing the essential tasks of a unit secretary.
- Hard skills are technical, job-specific competencies that can be measured and quantified. They are typically gained through education or hands-on experience.
- Soft skills are personal attributes that help you interact effectively with others in the workplace. These are often difficult to measure but are equally important.
Unit secretary hard skills:
- Medical record management
- Patient scheduling
- HIPAA compliance
- Electronic medical record (EMR) systems
- Insurance verification
- Office management software (e.g., Microsoft Office)
- Billing and coding
- Transcription
- Data entry
- File management
Soft skills for a unit secretary:
- Strong communication skills
- Time management
- Adaptability
- Problem-solving
- Customer service
- Teamwork
- Multitasking
- Attention to detail
- Stress management
- Empathy
Entry-level unit secretary resume template
Unit secretary resume sample with no experience
Beginner unit secretary resume | Text version
Liam Johnson
Phoenix, AZ | (555) 789-0123 | liam.johnson@email.com
Professional Summary
Motivated and detail-oriented professional seeking an entry-level unit secretary position. Recently completed coursework in medical administration, with hands-on training in EMR systems and medical terminology. Excels in communication, organization, and maintaining confidentiality.
Education
Maricopa Community College – Phoenix, AZ
Certificate in Medical Administrative Support
Graduated: May 2024
Internship Experience
Banner University Medical Center – Phoenix, AZ
Administrative Intern
January 2024 – May 2024
- Assisted unit secretaries in daily tasks, including patient check-ins and updating records.
- Shadowed medical staff to gain understanding of unit workflows and effective communication.
- Entered data into the hospital’s EPIC system with 98% accuracy.
- Provided support during team meetings by preparing agendas and taking minutes.
Part-Time Experience
Valley Health Clinic – Phoenix, AZ
Receptionist
July 2022 – December 2023
- Answered and routed calls, scheduled appointments, and assisted patients with general inquiries.
- Maintained patient confidentiality and HIPAA compliance in all interactions.
- Managed the clinic’s appointment calendar to optimize patient flow.
- Assisted with insurance verifications and payment processing.
Volunteer Experience
St. Luke’s Community Clinic – Phoenix, AZ
Administrative Volunteer
March 2022 – June 2022
- Greeted patients and helped them fill out initial paperwork.
- Assisted with file organization to improve office efficiency.
- Supported administrative staff during outreach events.
Skills
- EMR Systems: EPIC
- Medical Terminology Basics
- Front Desk Management
- Customer Service
This sample unit secretary resume is effective for several reasons:
- It clearly emphasizes recent education and internship, making Liam a strong candidate despite being new to the role.
- The document includes volunteer work, which demonstrates a commitment to healthcare and an eagerness to gain practical exposure.
- His experience as a receptionist and an intern shows he has transferable skills such as scheduling, data entry, and customer service.
- What academic credentials should I add to my unit secretary resume?
The education section in resume provides insight into your formal training and qualifications.
- If you have a relevant degree, such as in healthcare administration or medical office management, include it here.
- Stress the name of the institution where you studied and the graduation date.
- Listing coursework or training that applies to the unit secretary role can be helpful.
- Add any certifications on resume, such as the Certified Medical Administrative Assistant (CMAA) or HIPAA compliance.
- How to organize the experience section in a unit secretary resume?
- Start with your most recent role and work backward. This ensures the hiring manager sees your relevant experience first.
- Break up each job's responsibilities into bullet points. It makes your history easier to read and highlights key accomplishments.
- Whenever possible, use numbers to show your impact. For example, "Reduced patient scheduling errors by 15%" or "Managed a team of 5 medical assistants."
- If you're just starting in the healthcare field, include internships or volunteer experiences that demonstrate skills.
Conclusion
Your unit secretary resume is your first opportunity to make a great impression on potential employers.
By emphasizing your administrative expertise, familiarity with medical terminology, and ability to handle a fast-paced environment, you can create a document that stands out.
Take the time to tailor your application to each job, and don’t forget to proofread for errors. With a polished and targeted resume, you’ll be one step closer to landing the job you want.
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