A manager sets objectives, organizes, motivates, and communicates, and sets yardsticks, and measures to develop people.

Peter Drucker

Crafting an office manager resume that showcases your skills, experience, and qualifications in the best possible light is essential.

This article serves as a comprehensive guide, offering valuable insights and practical tips on how to create a standout resume that not only highlights your professional achievements but also showcases your ability to drive success in a corporate environment.

More than 866,103 office managers currently work in the USA. (Zippia)

Office Manager Resume Examples

Name: Evelyn May
Address: 1083 Kennedy Court, Walpole, MA 02081
Phone: +1 774-289-7128
Email: evelynfmay@gmail.com
LinkedIn: evelynmay

Professional Summary:

Results-oriented Office Manager with over 12 years of experience in optimizing daily operations. Proven track record of streamlining processes, enhancing efficiency, and fostering a positive work environment. Skilled in team management, organizational development, and strategic implementation to drive productivity. Seeking a challenging position to leverage my leadership skills, operational expertise, and commitment to excellence.

Experience:

Office Manager, TechHub Solutions, Montague, MA June 2018 – Present

  • Manage a team of 10 administrative professionals, providing guidance, training, and support.
  • Collaborate with department heads to optimize cross-functional communication, streamlining interdepartmental processes and reducing response times by 25%.
  • Develop and implement office policies, procedures, and systems, enhancing overall efficiency and improving employee satisfaction by 30%.
  • Conduct regular performance evaluations, identifying areas for improvement and providing constructive feedback.

Administrative Supervisor, InnovateX, Boston, MA January 2015 – May 2018

  • Supervised a team of 8 administrative staff, ensuring adherence to company policies and achieving a 20% reduction in errors.
  • Implemented a new filing system, resulting in a 25% reduction in document retrieval time and enhanced document organization.
  • Coordinated office events, meetings, and travel arrangements with precision, receiving positive feedback from executives and clients.
  • Managed office supplies and inventory, optimizing procurement processes and reducing costs by 15%.

Administrative Assistant, DynamicsPro, Amherst, MA March 2012 – December 2014

  • Provided comprehensive administrative support to executives, managing calendars, coordinating meetings, and arranging travel, improving executive efficiency by 30%.
  • Produced and proofread documents, reports, and presentations with meticulous attention to detail.
  • Handled incoming calls, inquiries, and correspondence with professionalism and efficiency.
  • Assisted in planning and executing corporate events and meetings, receiving commendation for attention to detail and organizational skills.

Education:

Bachelor of Business Administration

  • University of Massachusetts Amherst, Amherst, MA
  • Graduated: May 2012

Skills:

  • Office Management
  • Team Leadership
  • Process Optimization
  • Communication
  • Time Management
  • Budgeting and Financial Oversight
  • Problem Solving
  • Microsoft Office Suite
  • Customer Service

References:

  • Available upon request.

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Are you looking for an easier way to compose an office manager resume example? Consider using a pre-made template from an online service. It's a great method to save time and energy when applying for a job.

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Resume creator offers several advantages:

  • Organization. It offers pre-filled sections and categories, so you don't have to worry about organizing your information in the proper order.
  • Consistency. Templates are designed to maintain consistent formatting throughout so your document looks professional and neat.
  • Customization. With a variety of resume forms available, it is possible to customize fonts and colors to create a unique look that stands out.
  • Achievement Highlighting. Resume builder provides an excellent opportunity to embody key achievements and accomplishments in an easy-to-read format.

Job hunting with an office manager resume template is convenient and user-friendly, so why waste time creating a resume in Word?

Style Guide

By paying attention to both the overall section organization and the strategic use of power words, your office manager's resume will not only look professional but also communicate your skills.

Formatting

  • Opt for a clean, professional papers with a simple font.
  • Maintain a consistent font size throughout the document, ensuring clarity and readability.
  • Follow a structured format to guide the reader through your qualifications seamlessly.
  • Use bullet points to present information in a concise manner.
  • Set one-inch margins on all sides.
  • Balance white space to prevent a cluttered look.
  • Utilize bold formatting sparingly to highlight critical elements such as headings, job titles, and key achievements.
  • Reserve italics for subtle emphasis to avoid distraction.
  • Stick to a plain color scheme or opt for black text on a white background to ensure a professional resume.
  • Save your resume in PDF format to preserve formatting across different devices and platforms.

Power words

  • Begin bullet points with dynamic action verbs like "implemented", "managed", "enhanced", "coordinated", and "optimized."
  • Use specific numbers and metrics to quantify achievements, demonstrating the impact of your contributions.
  • Emphasize leadership skills using powerful verbs that convey authority and influence ("directed", "guided", "mentored", "championed", "empowered").
  • Showcase problem-solving abilities through words that highlight analytical thinking ("resolved", "diagnosed", "innovated", "formulated", "anticipated").
  • Demonstrate effective communication skills with words that show interpersonal abilities ( "facilitated", "negotiated", "presented", "collaborated", "conveyed").

Contact Information

Your contact information is the gateway to professional opportunities, and it's crucial to present it with clarity.

On an office manager resume, you should include:

  • Your name;
  • Address;
  • Phone number;
  • Email address;
  • Any professional or relevant online accounts.

Remember, the first impression starts with your contact details, so make them easily accessible and leave no room for ambiguity. This simple yet crucial section sets the tone for the rest of your office manager resume, so invest time in getting it right.

Office managers often find New York to be the ideal state for residence.

Experience

The heart of your manager resume lies in the professional experience section, where you have the opportunity to demonstrate the depth and breadth of your skills.

Arrange your work history in reverse chronological order, beginning with your most recent position. For each role, provide a snapshot that includes the company name, your job title, and the dates of your employment. Dive into the specifics that outline your responsibilities and, more importantly, your achievements.

Quantify your successes wherever possible, employing metrics and numbers. This block should not only reflect your day-to-day duties but also convey how you've made a positive difference in the organizations you've served.

Here is a demonstration of how to record your management experience on a resume:

Office Manager | Acme Innovations, San Francisco, CA | January 2020 - Present

  • Spearhead the optimization of office workflows, resulting in a 25% increase in team efficiency.
  • Implement a streamlined filing system, reducing document retrieval time by 30% and enhancing overall organizational effectiveness.
  • Lead a cross-functional team in the successful implementation of a new project management software, improving collaboration and project tracking.

Administrative Coordinator | Tech Dynamics, Palo Alto, CA | May 2017 - December 2019

  • Managed day-to-day administrative tasks, including scheduling, travel arrangements, and communication coordination.
  • Implemented cost-saving measures, resulting in a 15% reduction in office expenses.
  • Initiated and led weekly team meetings to enhance communication and ensure alignment on project goals.
  • Coordinated office events and team-building activities, fostering a positive and collaborative work culture.

Utilizing bullet points or lists is the best practice. This makes it easier for employers to quickly scan the resume and find the necessary info. Steer away from long sentences, which can be challenging to read.

For office managers, construction is the highest-paying industry.

Education

The academic section is the foundational layer that sheds light on your academic accomplishments.

Place your highest level of education at the forefront, noting the institution's name, the degree attained, and your graduation date. This chronological order provides a structured flow to your educational narrative.

Example:

Master of Business Administration (MBA), University of Texas at Austin.

  • Anticipated Graduation: May 2024.
  • Relevant Coursework: Strategic Management, Corporate Finance, Leadership and Team Dynamics.

Bachelor of Business Administration (BBA), University of California, Berkeley.

  • Graduated: May 2018.
  • Relevant Coursework: Business Communication Strategies, Organizational Leadership, Project Management Fundamentals.

While your professional experience undoubtedly takes center stage, showcasing your educational background underscores your dedication to personal and professional development.

By presenting this information strategically, you position yourself as a well-rounded office manager with a strong academic foundation, ready to bring a comprehensive skill set to the workplace.

Skills

Success in management requires learning as fast as the world is changing.

Warren Bennis

In constructing an impactful office manager resume example, it's crucial to recognize the distinction between soft and hard skills - each playing a pivotal role in your professional toolkit.

Soft skills encompass your interpersonal attributes and emotional intelligence. They are crucial for effective collaboration and workplace harmony.

Office Manager Soft Skills:

  • Communication. Expressing ideas clearly and concisely, whether in written or verbal form.
  • Adaptability. Easing into change gracefully and thriving in dynamic work environments.
  • Leadership. Guiding teams with inspiration, and resolving conflicts diplomatically.
  • Problem-solving. Tackling challenges with a strategic mindset and finding innovative solutions.
  • Time management. Juggling multiple tasks efficiently, prioritizing effectively, and meeting deadlines.
  • Emotional intelligence. Understanding and managing your emotions and effectively navigating social dynamics within the team.
  • Team collaboration. Promoting synergy by fostering a positive team environment.

Hard skills, on the other hand, are tangible, teachable abilities often related to specific tasks or tools. In the context of office management, proficiency in various software and systems is crucial.

Office Manager Hard Skills:

  • Microsoft Office Suite. Proficient use of tools like Word, Excel, and PowerPoint for documentation and data analysis.
  • Project management software. Mastery of platforms like Asana, Trello, or Microsoft Project.
  • Bookkeeping. Familiarity with accounting software for budgeting, expense tracking, and financial reporting.
  • Database management. Competence in handling databases for storing and retrieving information.
  • IT troubleshooting. Basic IT skills to troubleshoot common technical issues and liaise with IT support when needed.
  • Event planning. Organizing and coordinating office events, from small meetings to large-scale conferences.

Social Media

A well-maintained online presence can significantly bolster your professional standing as an office manager.

While your resume serves as a formal introduction, platforms like LinkedIn offer an additional dimension for showcasing your skills, experiences, and industry engagement.

Pros:

  • A well-crafted LinkedIn profile can enhance your professional brand, providing a comprehensive overview of your endorsements.
  • Allows you to showcase your achievements, projects, and endorsements in a visually appealing and dynamic way, complementing the more formal structure of a resume.
  • A strong social media presence can improve your online visibility, making it easier for recruiters and employers to find you.

Cons:

  • Inadvertently sharing unprofessional or controversial content can harm your reputation.
  • Employers might form biases based on your social media.

Resume Summary

Your office manager resume summary serves as the first impression for potential employers, offering a concise snapshot of your professional prowess. It should reveal how you're a problem-solver, a team player, and a leader.

Example:

Results-driven office manager with 8+ years of experience in optimizing administrative processes and boosting team productivity by 20%. Proficient in Microsoft Office Suite, holding an Office Management Certification. Known for effective communication, problem-solving, and fostering a positive work culture. Eager to contribute strategic expertise to elevate operational efficiency in a dynamic organization.

Tips on writing an outstanding resume summary:

  1. Begin with a brief overview of your experience and key qualifications, highlighting your role as a seasoned office manager.
  2. Incorporate keywords from the job description to demonstrate that your resume is relevant to the specific role.
  3. Conclude with a statement that conveys your commitment to excellence and eagerness to bring efficient office management to your next professional endeavor.

Office managers demonstrate a 70% higher likelihood of employment in private companies as opposed to public companies. (Zippia)

Additional Information

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.

Paul Hawken

Including extra information in your resume can offer a well-rounded view of your professional profile. However, exercise discretion, ensuring that the section aligns with the overall narrative of your resume and adds value to your candidacy.

What to include?

Hobbies are an indication that the person is well-rounded and has activities outside of work. Your interests also give recruiters a deeper understanding of the character and how they spend their free time.

Enjoys running, hiking, and exploring the outdoors.

Courses validate a candidate's qualifications and reveal their commitment to learning new skills. This is particularly valuable for managers who are expected to be proficient in office software such as Microsoft Office, or who may need to take on additional office responsibilities.

Data Entry: Essential Skills for Office Management and Administration.

Languages reflect an ability to communicate effectively with clients from diverse cultures and backgrounds. It also suggests that they are open-minded and willing to learn new concepts and ideas.

Fluent in English and French.

Awards are a sign of the level of professionalism and dedication to their work. Awards illustrate that the individual has achieved success in their career to date and is likely to continue to do so in the future.

Virtuoso office management award.

Internships would establish that the job seeker has experience working in an office environment and has been able to apply their skills in a real-life environment.

Accomplished an office management internship at King PLC.

References give HRs an independent opinion on a candidate's work ethic and skills from someone who has worked with them before. It also helps to build trust between the recruiter and the candidate by showing that other people have confidence in them.

Available upon request.

Certificates should also be included, as these show recruiters that the applicant has been recognized by industry bodies for having specific qualifications or understanding related to office management or customer service roles.

Certified Office Manager (COM) from the International Association of Administrative Professionals (IAAP) in 2023.

Try an Office Manager Resume Template

Office Manager Cover Letter

A compelling cover letter is a crucial companion to your office manager resume. Here are some key tips to help you write a successful piece of work.

Introduction:

Start off a cover letter for office manager in a professional yet engaging way. Introduce yourself and tell why you're interested in the position.

Relevant Experience:

Clearly explain any experience or qualifications that render you the best candidate for the role. Evaluate on your past office management experience and any additional skills.

Provide concrete examples of how you have used these skills in previous situations. Describe how they will benefit the company if hire you. This will help illustrate your understanding of the job and provide tangible evidence of your capabilities.

An illustration of a good office manager cover letter:

  • Dear [Hiring Manager],

    I am writing to pursue the Office Manager opportunity at /Company Name/. I have a strong background in customer service, organization, and accuracy. I am confident that I can be a valuable addition to your team.

    My previous experience includes working as a customer service representative at /Previous Company/, accountable for providing superb assistance and resolving inquiries promptly.

    My executive skills have been developed through managing inventory at /Previous Company/ and leading teams of up to 10 people in successfully completing projects. I also have knowledge of data input and filing systems from my part-time job at /Previous Company/.

    My abilities make me an excellent choice for this position. My dedication to customer service excellence is balanced by my exceptional managerial skills and proficiency in juggling multiple obligations. I would be an asset in this post at /Company Name/. Please see the attached resume for additional information about qualifications and experience.

    Thank you for your time and consideration. I eagerly await your response on this opportunity. 

    Sincerely,

    Your Name

This is a good example of a cover letter because it brights up the qualifications while being professional and personable.

The contender emphasizes their experience working in customer service roles while highlighting tremendous organizational skills essential for the office manager job.

The applicant also expresses enthusiasm while respecting the manager's attention by keeping the letter concise yet informative.

Here's an example of a bad office manager cover letter:

  • Hey Hiring Manager,

    I saw you're looking for someone to be an office manager so here I am!

    I'm really interested in being a manager at /Company Name/. It's been my dream job since forever! I'm really organized and good with people so I think I'd be perfect for the job! I'm really excited about it!

    As far as qualifications go, I don't have much but that's ok because I'm super organized! I'm always on time and will get all tasks done perfectly no matter what! In high school, I was really organized and made sure everything was neat and tidy around our house all the time! Plus everyone says I'm super friendly so that's excellent too right? Let me know when you wanna talk about it!

    Name

This is a bad example since it does not showcase any qualifications or practical experience that renders the competitor. Additionally, it is overly casual in tone.

It doesn't demonstrate respect towards minimizing the hiring manager's time through brevity and clarity informative, as recommended earlier in this article.

Entry-level cover letter for office manager:

  • Dear Hiring Manager,

    As an enthusiastic recent graduate with Exceptional organizational capabilities, I am excited to apply for the administrative job at /Company Name/. Although I have yet to gain direct experience in office management, my previous roles have provided me with relevant skills.

    My past work history includes positions in retail sales. There I had the duty of offering first-rate customer service while managing inventory levels and organizing store displays efficiently.

    In addition, I completed an internship where I was tasked with data entry duties, such as entering customer particulars into databases accurately. These experiences have taught me to quickly assess situations and prioritize tasks based on importance. This ensures that all goals are met on time or ahead of schedule.

    My qualifications make me the perfect fit for this Company. Commitment to offering outstanding client care would allow me to contribute positively to the team immediately upon hire. I am attaching my resume, which details my credentials. I also have references who can attest to my character and work ethic.

    Thank you for reading through my application; I look forward to hearing from you soon regarding this opportunity.

    Sincerely,

    Your Name

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Proofreading

Spell-checking a resume and cover letter is essential when seeking a managerial occupation. Proofreading likewise assists you in avoiding awkward errors that can cause your application to be disregarded. It also helps verify that all relevant data is added and formatting is consistent.

Here are some guidelines:

  • Check your grammar several times, using a spellchecker if needed.
  • Read your resume aloud to guarantee it sounds natural and flows well.
  • Have a friend or family member look through the ready resume for errors or typos that may have been missed.
  • Double-check for any missing punctuation marks or words in Grammarly or any other service.
  • Look for inconsistencies in resume length and formatting, such as font size, margins, etc.

By reviewing and spell-checking your drafts, you can show employers that you take pride in your work and are meticulous. These are two qualities that are required for the resume of an office manager.

Office Manager Resume: Conclusion

Crafting an office manager resume is your ticket to next step in your career. This guide has equipped you with the tools to effectively showcase your skills and achievements. From structuring your resume to writing a compelling cover letter, each step is designed to present you as a qualified and strategic office manager.

Remember to customize your resume for each job application, aligning your skills with the specific needs of the employer. With a well-crafted resume, you're ready to navigate the job market and secure exciting opportunities in office management.