by Your resume is the key to unlocking doors in the bustling realm of hospitality. It is not just a list of experiences; it's your chance to shine and show recruiters why you're the perfect fit for their team.
Crafting a winning hospitality resume requires strategy, showcasing your skills, achievements, and passion for the industry.
Hospitality is about trying to support multiple functions in one space.
In this guide, we'll walk you through the essential steps to create standout hospitality resume with examples. From formatting tricks to crucial sections, you'll learn how to write a resume that will grab the attention and help land you exciting opportunities in this dynamic field.
Whether you're a seasoned pro or just starting, this article has everything you need to propel your hospitality career forward.
Hospitality Resume Examples
Many people confuse the hospitality industry with just hotels. But hotels are only one part of this sector. The hospitality business includes tourism, aviation, restaurants, food services, casinos, and more.
Hospitality Management Resume Example
Spa Therapist Resume Example
Sidney R. Lucas
Dallas, TX
Phone: (345) 745-6415
Email: sidneylucas@email.comObjective:
Experienced and dedicated spa therapist with a passion for wellness and relaxation. Skilled in a wide range of massage techniques, body treatments, and skincare therapies. Seeking to contribute my expertise and commitment to excellence to a reputable spa where I can help clients achieve optimal relaxation and rejuvenation.
Professional Experience:
Spa Therapist
Tranquil Waters Spa, Dallas, TX, August 2020 - Present
- Provide customized massage therapy treatments to clients, including Swedish, deep tissue, hot stone, and aromatherapy massages.
- Perform body treatments such as scrubs, wraps, and hydrotherapy to promote detoxification, exfoliation, and hydration.
- Administer facials, peels, and skincare treatments tailored to individual client needs, addressing concerns such as acne, aging, and hydration.
- Educate clients on self-care techniques, skincare products, and wellness practices to enhance their overall well-being.
Massage Therapist
Serenity Spa, Fort Worth, TX, May 2018 - July 2020
- Provided therapeutic massage services to clients, focusing on pain relief, stress reduction, and relaxation.
- Developed customized treatment plans based on client assessments and individual needs, adapting techniques and pressure levels accordingly.
- Participated in ongoing training and professional development to stay updated on the latest massage techniques and industry trends.
Education:
Massage Therapy Certification
Texas School of Massage Therapy, Dallas, TX
- Graduated: May 2018
Skills:
- Proficient in a variety of massage modalities.
- Knowledgeable in skincare treatments, facials, and body therapies.
- Excellent communication and interpersonal skills, with a strong ability to build rapport with clients.
- Detail-oriented and attentive to client preferences and needs.
- Ability to maintain confidentiality and professionalism in all client interactions.
Certifications:
- Licensed Massage Therapist (LMT) - Texas Department of Licensing and Regulation, renewed in 2023
- CPR and First Aid Certification - American Red Cross, 2020
Catering Resume Example
Travel Agent Resume Sample
Nicole Jorge
New York, NY
Phone: 508-893-1289
Email: nicolejorge@email.comProfessional Summary
Dedicated and client-focused Travel Agent with over 8 years of experience in the industry. Expert in customizing itineraries, providing travel advice, and delivering exceptional customer service. Adept at managing complex travel arrangements and ensuring a seamless experience for clients.
Work Experience
Senior Travel Agent
Sunshine Travels, New York, NY
March 2019 - Present
- Design and sell bespoke travel packages and itineraries to clients.
- Negotiate with vendors to secure the best rates for accommodations, flights, and tours.
- Provide end-to-end travel planning, including visa assistance and travel insurance.
- Maintain high customer satisfaction ratings, with a 95% positive feedback score.
Travel Consultant
Wanderlust Agency, Los Angeles, CA
June 2016 - February 2019
- Assisted clients in finding travel packages that fit their preferences and budget.
- Managed booking systems and ensured accurate documentation of all travel arrangements.
- Offered 24/7 support to travelers, resolving issues and providing travel updates.
- Increased sales by 20% through effective upselling of travel products and services.
Education
Bachelor of Science in Tourism Management
University of California, Los Angeles, CA
September 2012 - June 2016
Skills
- Proficient in travel booking software (e.g., Amadeus, Sabre)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Fluent in English and Spanish
Certifications
- Certified Travel Associate (CTA) - Earned in 2018 from The Travel Institute
- IATA Certification - Earned in 2019 from The International Air Transport Association
Sample Resume for a Banquet Manager
Resume Formatting
When it comes to the hospitality resume layout, simplicity and clarity are key.
Here are some tips to help you create a professional and visually appealing document:
- Use a clean layout. Choose a simple, easy-to-read font such as Arial, Calibri, or Times New Roman. Stick to a font size between 10 and 12 points for the main text and slightly larger for headings.
- Organize your information logically. Divide your hospitality resume into clear sections such as "Contact Information", "Summary/Objective", "Work Experience", "Skills", "Education", and others (such as "Certifications" or "Languages"). Use bullet points to list your responsibilities and achievements within each block.
- Prioritize relevant information. Tailor your resume to the specific job you're applying for by highlighting relevant skills and experiences.
- Quantify your achievements. Whenever possible, use numbers and metrics. Instead of saying "Managed a team of servers", you could say "Managed a team of 10 servers and consistently exceeded sales targets by 15%".
- Use action verbs. Start each bullet point with a strong action verb to describe your accomplishments and responsibilities. Words like "managed", "implemented", "developed", and "achieved" convey confidence and leadership.
- Include industry-specific keywords. Scan the job description for keywords and phrases, such as "customer service", "food and beverage management", and "guest satisfaction". Incorporate these words naturally throughout the hospitality resume to demonstrate your familiarity with the industry and to pass the ATS test.
Contact Information
For personal details on your hospitality resume, aim for brevity and relevance.
Here's what you should include:
- Full Name. Use your legal name as it appears on official documents. Place it prominently at the top of your resume of a hospitality resume in a slightly larger font size than the rest of the text.
- Contact Data. Include your phone number and email. Make sure your email is professional and doesn't include any inappropriate elements. Optionally, you can also attach your LinkedIn profile or personal website if they are relevant.
- Location. You can mention your city and state (or country if applying internationally) to indicate where you are based. Including your location is particularly important if you are applying for jobs in a specific geographic area. Write "Remote" if you are willing to work from home.
- Optional Details. Depending on the country and position norms, you may include additional personal details such as your date of birth, nationality, or even a headshot. However, in many cases, this information is not necessary and can be omitted to keep your hospitality resume focused on your qualifications and experiences.
Always prioritize your safety and privacy by avoiding the inclusion of sensitive information such as a social security number on your resume.
Experience
In this resume section, list your previous employment positions in reverse chronological order, starting with the most recent job first. Include the name of the company, your job title, and the dates you worked there (month and year).
Under each job title, provide a brief description of your responsibilities and duties. Focus on tasks that are relevant to the hospitality industry.
Highlight your accomplishments and contributions in all roles. Did you increase customer satisfaction scores? Exceed sales targets? Lead a successful team initiative? Quantify your achievements with specific numbers and metrics.
Hospitality Resume Example of Experience:
Hotel Manager
Hyatt Regency, Atlanta, GA, April 2022 - Present
- Implement strategies to optimize guest satisfaction and loyalty, resulting in consistently high ratings and positive reviews.
- Manage hotel staff, including hiring, training, scheduling, and performance evaluations, to ensure a motivated and efficient team.
- Monitor hotel finances, including budgeting, forecasting, and expense management, to achieve financial targets and maximize profitability.
Front Desk Agent
Marriott International, New York, NY, January 2018 - March 2022
- Greeted guests with a warm and welcoming demeanor, providing exceptional customer service from check-in to check-out.
- Managed guest reservations, ensuring accuracy and efficiency in booking procedures.
- Handled guest inquiries and concerns promptly and professionally, resolving issues to ensure guest satisfaction.
Education
When listing your education on a hospitality resume, focus on relevant degrees, certifications, and any specialized training that demonstrates your qualifications for the role.
Here's how to present your education effectively:
- Degree or Certification. Start by listing your highest level of education achieved. If you have any credentials directly related to hospitality, such as a Bachelor's diploma or a certificate in Food Safety, include them here.
- Issuing organization. Provide the name of the college, university, or institution where you studied.
- Location. Specify the city and state (or country if applicable) where the establishment is located.
- Dates. Write the period you attended the university, typically the years of enrollment or graduation.
- Honors. If applicable, mention any academic awards, extracurriculars, or relevant coursework that enhances your chances.
Example:
Bachelor of Science in Hospitality Management
Cornell University, Ithaca, New York
- Dates Attended: September 2016 - May 2020
- Relevant coursework: Hospitality Operations Management, Food and Beverage Management, Hotel Revenue Management.
- Dean's List: Awarded for academic excellence in the field of hospitality management.
Hospitality Skills for Resume
Teamwork is the fuel that allows common people to attain uncommon results.
In order to give potential employers an accurate picture of your abilities, include both hard and soft skills on a hospitality resume.
Hard skills are specific technical capacities that enable the candidate to perform their job duties. Soft skills are interpersonal attributes and qualities that enable individuals to effectively interact and communicate with others in various personal and professional contexts.
Soft Skills for Hospitality Resume | Examples:
- Communication
- Customer Service
- Adaptability
- Problem-Solving
- Time Management
- Attention to Detail
- Empathy
- Positive Attitude
- Cultural Sensitivity
Hard Skills for Hospitality Resume | Examples:
- Property Management Systems (PMS)
- Reservation Management Software
- Food and Beverage Knowledge
- Language Proficiency
- Event Planning and Management
- Sales and Marketing Skills
- Financial Management
- Customer Relationship Management (CRM)
- First Aid/CPR Certification
Hospitality Resume Summary
A great resume summary for a hospitality role should include your key qualifications and experiences within the industry. It should also emphasize any strengths you have that could make you particularly suitable for the role.
Example:
Experienced hospitality professional with over 8 years of work in hotel management, guest relations, and team leadership. Proven track record of delivering exceptional customer service and optimizing operational efficiency. Skilled in managing diverse teams, resolving guest issues, and driving revenue growth.
Tips for formulating an impressive hospitality resume summary:
- Begin your summary with an attention-grabbing statement that highlights your most relevant experience or skills. This could be your years of experience or a notable achievement.
- Provide a brief overview of your work history in the hospitality industry, including any responsibilities that demonstrate your expertise.
- Identify and emphasize key skills that are essential for success. Be specific and provide examples of how you've demonstrated these skills in previous roles.
- Aim for a summary that is brief and to the point, typically 2-3 sentences long. Use concise language and avoid unnecessary jargon.
Additional Information
This information provides an opportunity to include relevant details that may not fit into other blocks but still contribute to your resume or give insight into your personality.
| Category | Description | Examples |
|---|---|---|
| Interests and Hobbies | Add a personal touch to your resume and can reveal your personality, passions, and potential cultural fit within the organization. | Culinary Enthusiast, Travel Photography |
| Certifications | Demonstrate your commitment to professional development and ensures that you possess the necessary skills and knowledge for the job. | Certified Food Safety Manager (ServSafe), Advanced Sommelier Certification |
| Languages | Allow you to communicate effectively with guests from diverse backgrounds, enhancing their experience and satisfaction. | Fluent in Spanish, Conversational in French |
| Volunteer Work | Underlines your commitment to community service and may showcase relevant skills such as leadership, teamwork, and event planning, which are valued in hospitality roles. | Volunteer Coordinator for Local Food Bank Events, Fundraiser Organizer for Habitat for Humanity |
| Professional Memberships | Showcase your dedication to the industry and provides opportunities for networking, and staying informed about industry trends and best practices. | Member, American Hotel & Lodging Association (AHLA); Certified Meeting Professional (CMP) |
| References | Help recruiters verify your qualifications and performance through the perspective of previous supervisors or colleagues. | Available upon request; John Smith, General Manager, Quinzz Hotel, johnsmith@quinzz.com) |
In the hospitality industry, interactions with a diverse range of personalities and meeting customer demands are central aspects of the job, presenting unique challenges.
Hospitality Resume Examples with Templates
Use Resume Builder
Looking to make your hospitality resume stand out? Our user-friendly online service offers a range of hospitality resume examples to inspire you and help you craft a compelling application.
Designed by HR experts, and job market specialists, our collection of templates ensure your resume meets modern recruiting standards. With Resume Trick, you can effortlessly customize your papers to suit each company's requirements.
Whether you're aiming for an entry-level position or an executive role, we have a template to suit your needs. You don't need any design skills to use our platform - simply fill in the blanks with your information and select your preferred layout.
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Cover Letter for a Hospitality Resume
Writing a cover letter for a hospitality manager's resume is your chance to introduce yourself to potential employers, highlight your qualifications, and explain why you're the ideal candidate for the job. It should be personalized, engaging, and tailored to the specific job you're applying to.
Here's a step-by-step guide on how to write a compelling cover letter:
- Include your name, phone number, and email at the top of the cover letter. Below that, include the date and the employer's contact information (if available).
- Address the letter to the hiring manager or recruiter by name if possible. If you're unsure of the recipient's name, use a general salutation such as "Dear Hiring Manager".
- Start with a strong opening paragraph that captures the reader's attention. Briefly introduce yourself.
- In the body paragraphs, tell about your skills. Provide specific examples of your accomplishments in previous roles.
- Tailor your cover letter to the specific job description by mentioning key requirements or qualifications.
- Demonstrate your knowledge of the company and its values by mentioning specific reasons why you're interested in working there. Research the company's culture, mission, and reputation.
- In the closing paragraph, reiterate your interest in the position. Thank HR for considering your application, and express your willingness to meet for an interview.
- End the cover letter with a professional phrase such as "Sincerely" or "Best regards", followed by your full name.
Create your professional Cover letter in 10 minutes for FREE
Build My Cover LetterGood Hospitality Cover Letter:
Dear Hiring Manager,
I am writing to express my interest in the Banquet Coordinator position at Plaza Inn. With five years of experience in coordinating dinners at the esteemed Ritz Hotel, I am excited about the opportunity to bring my expertise in event planning and hospitality to your establishment.
During my tenure, I had the privilege of orchestrating a wide range of events, from elegant weddings to corporate conferences, with meticulous attention to detail and a commitment to exceeding guest expectations.
One of my key accomplishments was spearheading the coordination of a high-profile charity gala attended by industry leaders and celebrities. Through effective communication, careful planning, and collaboration with vendors and staff, I ensured that the event ran smoothly and surpassed our guests' expectations.
I am confident that my background in luxury hospitality and my passion for creating memorable events align perfectly with the values and standards upheld by Plaza Inn.
Thank you for considering my application. Please find my resume attached for your review. I am available at your earliest convenience for an interview.
Sincerely,
Betty Leonard
This cover letter example effectively showcases Betty Leonard's extensive experience as a banquet coordinator, emphasizing her key accomplishments and skills relevant to the position. It demonstrates her enthusiasm for joining the team.
Additionally, the letter is well-written, concise, and tailored specifically to the job opportunity, making it compelling and engaging for the hiring manager to read.
Bad Hospitality Cover Letter:
Yo, what's up? I'm Thomas, and I'm applying for that Banquet Coordinator gig you got going on. I mean, I've thrown some pretty wild parties in my backyard, so I think I can handle whatever you throw at me. Plus, I've seen that movie about hotels, so I know what's up.
I'm not gonna lie, I don't really know much about your company, but hey, a job's a job, am I right? I'm pretty chill, though, so I'm sure we'll get along just fine. Hit me up if you wanna chat more.
Peace out,
Thomas Blanton
This hospitality cover letter lacks professionalism, and coherence. It fails to convey any relevant experience, skills, or understanding of the position or company. Instead, it relies on informal language, vague statements, and a lack of seriousness, making it highly unlikely to be considered for the job.
Cover Letter for Entry-Level Hospitality Resume:
Dear Hiring Manager,
I am writing to express my enthusiastic interest in the busboy position at Mamma Mia Restaurant. As a dedicated and hardworking individual with a passion for delivering exceptional customer service, I am eager to contribute to the vibrant atmosphere and renowned hospitality of your establishment.
While I may be new to the hospitality industry, I want to learn and grow in this dynamic environment. I am confident that my strong work ethic, attention to detail, and positive attitude make me a great fit.
Throughout my academic and extracurricular experiences, I have honed valuable skills that I believe are directly transferable to the responsibilities of a busboy. Whether it was managing tasks efficiently, maintaining cleanliness and organization, or collaborating effectively with team members, I have demonstrated my ability to handle responsibilities with diligence and professionalism.
I am available to start immediately and am flexible with scheduling. Thank you for considering my application. I look forward to the opportunity to join your team.
Sincerely,
Ricky A. Lam
Proofreading
It is important to spellcheck your cover letter and resume for a hospitality position. Mistakes and wrong words can create a negative impression on the employer, thus hampering your chances of being hired.
- After completing your resume, set it aside for a while, ideally for a few hours or even overnight. This break will allow you to come back to your resume with clear head, making it easier to spot errors.
- Read your resume out loud, word by word. This technique can help you identify awkward phrasing, and inconsistencies that you might overlook.
- Pay attention to common problem areas such as homophones (e.g., their vs. there), punctuation, and subject-verb agreement.
- Use the spell and grammar check features in your word processing software to catch any obvious errors.
- Ask a friend, family member, or colleague to look through your hospitality resume. A fresh pair of eyes can often catch errors or provide valuable feedback on areas for improvement.
- Print out a hard copy of your resume and proofread it on paper. Review your resume in its digital format to ensure it looks polished and professional when viewed online or emailed.
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People will forget what you said, forget what you did, but people will never forget how you made them feel.
In conclusion, crafting an effective hospitality resume is crucial for landing your dream job in this dynamic industry. By showcasing your relevant experience, skills, and achievements in a clear and concise manner, you can make a strong impression on potential employers.
Writing a resume doesn't have to be complicated or time-consuming. To simplify the process, consider using an online resume builder. With our hospitality resume templates in hand, you'll be able to create impressive, professional application documents in no time.
So what are you waiting for? Get started now!
